Privacy Policy
Last updated: March 2026
1. Introduction
MegaprizeHub Pty Ltd (ABN 12 345 678 901) («we», «us», «our») is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information when you visit our website megaprizehub.com or purchase our herbal wellness tea. We comply with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of information:
Personal information from orders
- Name
- Email address
- Phone number
- Delivery address
- Payment information (processed securely by our payment providers)
Browsing data
- IP address
- Browser type and version
- Pages visited and time spent on our site
- Referring website addresses
We may also collect information you voluntarily provide when contacting us (e.g. via contact form or email).
3. How We Use Your Information
We use your information for the following purposes:
- Order processing: To fulfil orders, process payments and arrange delivery.
- Communication: To send order confirmations, shipping updates and respond to your enquiries.
- Improvement: To understand how visitors use our website and improve our services.
- Marketing (with consent): If you have opted in, we may send you occasional updates about our products and offers. You can unsubscribe at any time.
4. Sharing Your Information
We do not sell, trade or rent your personal information to third parties. We may share your information only in the following circumstances:
- Order processing partners: With trusted service providers who assist with payment processing, shipping and delivery.
- Legal requirements: When required or permitted by law (e.g. to comply with court orders, government requests or legal obligations).
We require any third parties to handle your information in accordance with applicable privacy laws.
5. Data Security
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or alteration. This includes secure servers, encryption where appropriate, and restricting access to personal data on a need-to-know basis. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under Australian privacy law, you have the right to:
- Access: Request access to the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete information.
- Deletion: Request deletion of your personal information, subject to legal retention requirements.
To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
7. Cookies
Our website uses cookies and similar technologies. For details on how we use cookies, what types we use and how to manage them, please see our Cookie Policy.
8. Third-Party Links
Our website may contain links to third-party websites (e.g. social media, payment providers). We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.
9. Children's Privacy
Our website and products are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will take steps to delete it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated «Last updated» date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
MegaprizeHub Pty Ltd
Level 4, 123 Collins Street
Melbourne VIC 3000
Australia
Email: [email protected]
Phone: +61 3 9876 5432