FAQ — MegaprizeHub Natural Herbal Wellness Tea

Our Product

About Our Tea

Our blend contains green tea leaves, chamomile flowers, dandelion root, peppermint, ginger and lemongrass. All ingredients are 100% plant-based botanicals, selected for their heritage in herbal traditions and pleasant flavour. We do not use artificial flavours or additives.
Boil fresh water and allow it to cool slightly (around 90–95°C). Place one tea bag in your mug, pour hot water over it, and steep for 3–5 minutes. Remove the tea bag and enjoy. You can add a slice of lemon or a touch of honey if desired. For iced tea, let the brewed tea cool to room temperature, then pour over ice.
Our blend offers a delicate, refreshing flavour with gentle herbal notes. The green tea provides a light base, chamomile and peppermint add freshness, while ginger and lemongrass bring warmth and a subtle citrus finish. Many customers describe it as smooth and naturally soothing.
Yes, our blend contains a small amount of caffeine from the green tea component. The caffeine content is light compared to a standard cup of black tea or coffee. If you are sensitive to caffeine, we recommend enjoying it earlier in the day or opting for a shorter steep time.
Yes. Our herbal wellness tea is 100% plant-based and suitable for vegetarians and vegans. We do not use any animal-derived ingredients in our blend or packaging.
Our herbal tea is a food product intended for general enjoyment as part of a balanced lifestyle. It is not a medicine and is not intended to diagnose, treat, cure or prevent any medical condition. Always read the label and follow directions for use. If you have health concerns, please consult a healthcare professional.

Delivery

Ordering & Shipping

Simply visit our Order page, select your quantity, and complete the checkout form with your delivery details. You will receive an order confirmation by email. We accept major credit cards and process orders during business hours (Mon–Fri, 9:00 AM – 5:00 PM AEST).
Yes. We ship to all Australian states and territories. Delivery times vary by location — metropolitan areas typically receive orders within 3–7 business days, while regional areas may take slightly longer. You can find more details on our Shipping Info page.
Shipping costs depend on your location and order size. Standard rates apply for most Australian addresses. We may offer free shipping on larger orders — check the order page for current promotions. All shipping details are shown before you complete your purchase.
Orders placed on business days are typically dispatched within 1–2 business days. Once shipped, you can expect delivery within 3–7 business days for most metropolitan areas. Regional and remote areas may take longer. You will receive a tracking number by email when your order is dispatched.
Yes. Once your order has been dispatched, we send you an email with tracking information. You can use this to follow your parcel’s progress. If you have not received tracking details within 2 business days of ordering, please contact us.

Support

Returns & Support

We offer a 30-day returns policy on unopened products in their original packaging. If you are not satisfied with your purchase, please contact us within 30 days of delivery. For full details, see our Returns page.
You can reach us by email at [email protected] or by phone on +61 3 9876 5432. Our support team is available Mon–Fri, 9:00 AM – 5:00 PM AEST. We aim to respond to all enquiries within 1–2 business days.
We are sorry to hear that. Please contact us as soon as possible with your order number and, if possible, a photo of the damage. We will arrange a replacement or refund. Your satisfaction is important to us.
We are happy to help. Visit our Contact page for our address, phone number and email. You can also reach out via the contact form or email us directly. We typically respond within 1–2 business days.

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Frequently Asked Questions

About Our Tea

Ordering & Shipping

Returns & Support

Ready to Try Our Herbal Wellness Tea?